At jiboss, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. This page outlines the tools, policies, and resources we provide to help every Filipino player stay in control.
Gambling is addictive. Know when to stop.
jiboss gives every registered player direct access to these protective tools — no waiting, no hassle.
Set a daily, weekly, or monthly cap on how much you can deposit into your jiboss account. Once set, limits can only be lowered immediately — increases take 7 days to take effect, giving you time to reconsider.
Define the maximum amount you're comfortable losing within a set period. When your loss limit is reached, jiboss will automatically pause your gaming session for the remainder of that period.
Choose how long you want to play before receiving an on-screen reminder. It's easy to lose track of time — jiboss keeps you aware so you can make a conscious choice to continue or take a break.
Periodic pop-up notifications during your session show your net gaming activity — how long you've been playing and your current win/loss balance. A quick reality check goes a long way.
Need a short break without committing to full self-exclusion? Activate a cooling-off period of 24 hours, 7 days, or 30 days. Your account is temporarily suspended and you cannot log in during this time.
Voluntarily exclude yourself from jiboss for a minimum of 6 months, or permanently. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period. Your wellbeing comes first.
jiboss is more than just an online casino — it's a platform built with Filipino players in mind, and that means taking our duty of care seriously. We know that for the vast majority of our players, gaming is a fun pastime — a way to unwind after a long day in Manila traffic, enjoy some excitement during a lazy Sunday in Cebu, or catch the thrill of a live dealer game from the comfort of home in Davao.
But we also know that for some people, gambling can become a problem. Problem gambling doesn't discriminate — it can affect anyone, regardless of income, background, or how long they've been playing. That's why jiboss has built responsible gaming tools directly into the platform, not as an afterthought, but as a core part of the jiboss experience.
We operate in full compliance with the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming directives, and we actively encourage all players to use the tools available to them. If you ever feel that your gaming is getting out of hand, please reach out — our support team is available 24/7.
Remember: Gambling should be entertainment, not a way to make money or escape problems. Set your limits before you start playing — not after.
Under Philippine law, the minimum age for casino-style gambling is 21 years old. jiboss strictly enforces this requirement. Every new account undergoes mandatory age and identity verification before any real-money gaming or withdrawals are permitted.
We use a combination of document verification (government-issued IDs such as PhilSys, passport, or driver's license) and database checks to confirm that every jiboss player meets the age requirement. Accounts found to belong to individuals under 21 will be immediately suspended and any funds returned.
If you are a parent or guardian and believe a minor may have accessed jiboss, please contact our support team immediately. We take underage gambling extremely seriously and will act swiftly on any report.
Gambling is addictive. Know when to stop. If you are under 21, you are not permitted to use jiboss under any circumstances.
Requesting self-exclusion on jiboss is straightforward. Here's how to do it:
Log in to your jiboss account
Access your account via the jiboss Login page and navigate to Account Settings.
Go to Responsible Gaming Settings
Find the Responsible Gaming section in your account dashboard. All protective tools are grouped here for easy access.
Select Self-Exclusion and choose your period
Choose from 6 months, 1 year, 3 years, or permanent exclusion. Read the confirmation carefully before proceeding.
Confirm your request
Your self-exclusion will be activated within 24 hours. You will receive a confirmation email. During the exclusion period, you will not be able to log in or receive promotional communications from jiboss.
Contact support if you need help
If you prefer, you can request self-exclusion directly through our 24/7 live chat or by emailing our support team. We will process your request promptly and without judgment.
Problem gambling can develop gradually. Being honest with yourself is the first step. Ask yourself — or someone you care about — whether any of the following apply:
If you answered yes to two or more of these questions, it may be time to take a break and seek support. You are not alone — help is available. Use jiboss's self-exclusion tool or contact our support team right now.
All responsible gaming tools are available directly in your jiboss account settings. Log in to set your limits, activate a cooling-off period, or request self-exclusion.
Go to My Account Settingsjiboss operates within the Philippine Amusement and Gaming Corporation (PAGCOR) regulatory framework. PAGCOR mandates responsible gaming standards for all licensed online gaming operators in the Philippines, including age verification, player protection tools, and staff training.
PAGCOR's responsible gaming program promotes safe, fair, and regulated gaming for all Filipinos. jiboss is proud to uphold these standards as part of our commitment to our players and the broader community.
jiboss Live Support
Available 24/7 via in-platform live chat. Our trained support agents can help you activate any responsible gaming tool immediately.
Support Email
[email protected]Responsible Gaming Team
[email protected]Only gamble with money you can afford to lose. Never use funds set aside for rent, bills, groceries, or your family's needs. jiboss deposit limits are there to help you stay within your means.
If gambling has caused financial difficulties, consider speaking with a financial counselor or a trusted family member before continuing to play.
jiboss is upfront about the odds, house edge, and the nature of gambling. We never mislead players about their chances of winning.
Every feature on jiboss is designed with player wellbeing in mind. Responsible gaming tools are prominent, accessible, and easy to use — not buried in menus.
jiboss holds itself accountable to PAGCOR standards and to our players. We regularly review our responsible gaming practices and update them as needed.
Asking for help takes courage. Our support team treats every responsible gaming request with complete confidentiality and zero judgment. Your wellbeing matters more than your play.
jiboss is built for Filipino players who want a premium gaming experience without compromising their wellbeing. Set your limits, play within your means, and enjoy every session. 21+ only.
Gambling is addictive. Know when to stop. · 21+ Only · PAGCOR Regulated